Service agreementDespite today’s modern technology, it is often better to conclude a service maintenance contract for your system. This way the continuity of your system can be optimalised without unexpected additional costs. The service agreement is an all-in provision for material and labour. Should your system nevertheless experience a problem, then the service department will ensure that your incident is resolved on time and professionally so you'll experience the least amount of hindrance from the incident. And we will do all of this within the agreed-upon response time.
The service department is available 24/7. During regular business hours you can report the problem to one of the employees in our service department. Outside of business hours you will be automatically forwarded to the service technician on duty. Please contact our help desk if you need technical support. They will be glad to help resolve your problem as quickly as possible.